WhatsApp AI automation for sales and support by Agal Technologies

WhatsApp Business Automation

WhatsApp AI Automation for Organised Sales Conversations

Agal Technologies builds and operates AI-assisted WhatsApp sales and customer-support workflows for businesses. The agent can reply, ask relevant questions, prepare quotations from client-approved information and hand the conversation to your team when human judgement is needed.

Try interactive demo
Explore a sample inbox, replies and human handoff. Sample data only; no live WhatsApp messages are sent.

EnglishTamilMalayalamHindiHuman handoff
Business team planning a customer messaging workflow with a laptop and smartphone
One inbox. A guided sales workflow.Enquiry, qualification, quotation and team handoff.

QUICK CONTACT

Tell us what you need

Email and a phone or WhatsApp number are required so we can reply. Tell us briefly what you need and we will share the next practical step.WhatsApp +91 73055 01725 →
AGAL Free Quote Form

What the sales agent can do

Every workflow is configured around the client’s own products, service area, price list, sales rules and escalation contacts.

Reply to new enquiries

Identify whether a lead came from the website, Facebook, Instagram or another approved source and begin the right conversation.

Qualify the requirement

Ask relevant questions such as location, product type, quantity, timeline and installation needs.

Prepare quotations

Use only the catalogue, prices, taxes and commercial terms approved by the client.

Handle approved negotiation

Work within predefined discount limits. Requests outside those limits are escalated to a person.

Follow up appropriately

Continue opted-in conversations using approved templates and WhatsApp messaging rules.

Support regional languages

Understand and respond in English, Tamil, Malayalam and Hindi, based on the customer’s language.

From enquiry to human-confirmed sale

A simple visual of how the agent supports the conversation without removing your team’s control.

1. ReceiveA customer messages the business’s own WhatsApp number.
2. UnderstandThe agent gathers the missing requirement in the customer’s language.
3. AssistIt answers from approved information and prepares a quotation.
4. EscalateYour team reviews exceptions, special terms and the final sale.

Built with business controls

Customer support team handling enquiries in an office
AI when it is routine. People when judgement matters.Exceptional discounts, availability and final approval stay with your staff.

Your business remains in control

  • The WhatsApp Business account belongs to the client.
  • Products, prices, discount limits and reply rules are client-approved.
  • The agent does not invent prices, warranties or service coverage.
  • Staff can take over a conversation whenever required.

Practical operating boundaries

  • Final availability and exceptional commercial terms can require human confirmation.
  • Outbound messages are subject to customer consent, Meta policies and template rules.
  • Features depend on the client’s WhatsApp setup and Meta approval.
  • Activity can be reviewed for quality and support.

How messaging data is used

We process messaging data only after a client authorises the service and only to operate, secure and support that client’s workflow.

Data used

WhatsApp message content, customer contact details, message status data and the client’s approved product or service information.

Purposes

Replying to enquiries, qualifying leads, preparing client-approved quotations, follow-up, human handoff, delivery status and support.

Service providers

Authorised infrastructure and AI providers may process the minimum data needed to deliver the service under their applicable agreements.

What we do not do

We do not sell messaging data or use it for unrelated advertising. Access is restricted to the client, authorised staff and required service providers.

See our Privacy Policy or contact support@agaltechnologies.com for a data request.

Plan a WhatsApp workflow for your business.

Tell us where your enquiries come from and how your team currently handles them.

Start the discussion

Plan the workflow before implementation

Use the practical checklist to prepare enquiry sources, qualification questions, approved business information, consent, human handoff rules and test scenarios.

Open the WhatsApp automation planning checklist

WEBSITE PACKAGES

Choose the build that fits your business now

Clear starting scope. Extra work is priced before we begin.
WOOCOMMERCE STORE

₹9,999 + GST

Up to 50 ready-content product uploads

Domain and hosting separate · custom content quoted separately

Request a detailed quote →
SHOPIFY STORE

₹4,999 + GST

Up to 20 ready-content product uploads

50 / 100 / 150 product packages available · subscription separate

Request a detailed quote →
WooCommerce: domain and hosting are purchased separately.Shopify: Shopify subscription, paid theme and paid apps are purchased by the customer when required.Product service: customer supplies accurate source details and images; custom-designed artwork is quoted separately.

Visiting Card Website

Your business card, ready to share anywhere

A complete mobile-friendly business website that customers can open, save and share from any device.

.in or .co.in₹1,999+ GST / year
.com₹2,999+ GST / year
  • Mobile editing with automatic saving
  • Call, WhatsApp, directions and save contact
  • Services, products, prices, gallery and opening hours
  • Enquiries, quotations, bookings and business tools
  • Google reviews, SEO checks and visitor analytics
  • Own domain, hosting, SSL and two business emails
Explore Visiting Card Website
agaltechnologies.com/demo/tailor/
Visiting card website desktop view
Visiting card website mobile view

Responsive on every screenDesktop · tablet · mobile

QUICK CONTACT

Quick contact

Include your email and phone or WhatsApp number so we can follow up on your enquiry.WhatsApp +91 73055 01725 →
AGAL Free Quote Form
WhatsApp
Scroll to Top